Shipping policy

Shipping Policy – Cosmic Dots

At Cosmic Dots, we create every item on demand with care and deliver it straight to your door via our printing and Shipping partners. Here’s everything you need to know about how we ship your orders.

Processing Time

  • All products are made to order.

  • Orders are usually processed and sent to production within 2–4 business days.

Shipping Times

We ship worldwide using trusted carriers through our print-on-demand partner. Estimated delivery times:

  • Australia: 5–10 business days

  • United States: 7–12 business days

  • United Kingdom: 7–12 business days

  • Rest of the World: 10–20 business days

Please note: Delivery times may vary depending on your location and local postal services.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the product type and destination.

  • We may offer free shipping promotions from time to time (these will be clearly displayed at checkout).

Order Tracking

  • Once your order has been shipped, you will receive a tracking link via email.

  • You can use this link to monitor the progress of your delivery.

Customs & Duties

  • International orders may be subject to customs fees, taxes, or import duties. These are the responsibility of the customer.

Incorrect or Delayed Deliveries

  • If your order is delayed beyond the estimated delivery window, please contact us at cosmicdotsstudio@gmail.com

  • If your package is lost or delivered incorrectly, we will work with our shipping partner to resolve the issue.

Contact

For any shipping-related questions:
📧 Email: cosmicdotsstudio@gmail.com